• Search by location - Choose country, region or town where you want to spend Vacation. If you can't find where you're looking for on our scroll down lists, try putting your destination into the 'search website' box at the top of the website. This is also a great way of finding a particular resort or suburb.
• Search by dates - Choose the date of arrival and departure to improve the search results and you will find suitable accommodation that is available at the right time.
• Search by number of guests - Just two of you travelling or a big group of friends? Select the group size to find a that will have the right number of beds for you.
• Search by number of beds - Choose a suitable that fits your requirement by number of sleeps in it.

If the search gives no result then our website will give you more options moreover it will recommend substitutes. Do thorough spells check or make your search broader.
If you get countless results in return you can use the filters on the left hand side of the search results pages to refine your search. When you are looking at a list of suitable properties in your search results you can also order it by number of guests, beds and location.
We recommend that you identify 5-10 properties and send an enquiry to all owners in case your first choice is not available. The owners will respond to you directly and will let you know the availability, required deposit and final payment dates as well as all the arrival and departure arrangements. Don't forget to ask for a booking contract (if applicable) from the owner when you make your booking.
If the owner displays a phone number you can also call him. Ensure that you include your phone number so the owner can call you back because sometimes that's more convenient and immediate.

With Vacation Rentals Properties you can book your vacation directly with the owner or the manager who is managing a home on behalf of an owner. Plenty of people use our website every year to find vacation homes at thousands of destinations worldwide.
We perform a series of vigorous checks on everyone that advertises with us to ensure they offer real and fair deals. We examine people not properties and it's very rare that something goes wrong. However, it's still worth doing a few checks yourself to make sure your vacation goes without any hitches.

Call the owner or manager :

We recommend that you always speak to the owner over the phone before making a booking. You will find their number on the advert, or send an email and they should be glad to assist you.

Check the details of the home :

Watch out for any inconsistencies. Check the home's full address on Google maps and ensure that vacation dates you've booked are marked off on their calendar. Read reviews posted for the advert and search owner's name or other websites they're mentioned on over internet.

Advertising time on the website :

All adverts state when the owner joined our website. The longer a home has been advertised with us, the more people have probably booked without experiencing any problems.

Sign a booking contract :

You should be asked to sign a booking contract with details of terms and conditions for renting the , its payment and cancellation policies. If you don't, ask for it (we will provide sample contracts for owners).

Collect their full contact details :

Make a note of their full name, phone numbers (landline and mobiles) and their own address, plus their trading address if they're a manager. Check that they will be contactable on these numbers whilst you're on vacation in case you need to get in touch then.

Don't settle the full bill too early :

You shouldn't be asked to pay the security deposit (usually up to 25% of the total booking) and settle the full cost of the letting until around eight weeks before your vacation. If have been asked to settle the bill earlier than eight weeks, please email us at info@vacationrentalsproperties.com and we'll investigate the matter for you.

Check your insurance :

Insurance doesn't always protect you if something goes wrong with accommodation or flights that are booked independently, e.g. if the airline goes out of business or the accommodation doesn't meet your requirements. Check the small print or look for an insurer that covers you against such things.

Save your correspondence :

Keep a record of all of your correspondence with the owner or manager so that you can refer back to it at any time.

If you receive any unusual requests from a owner or manager or in case you notice something suspicious and decide not to book that vacation home, it is very important that you inform us as soon as possible with your reasons for this. Please contact us via email at info@vacationrentalsproperties.com and we will look into it immediately.
It's worth noting that we do not own, manage or inspect any of the properties listed and cannot verify any of the advert details. We make no warranties or representations as to the accuracy, completeness, legality, performance or suitability of the adverts. We accept no liability arising from reliance upon this information made by any user of the website. You should conduct your own research and familiarize yourself with our terms and conditions.

Enquiring about a

Fill in the contact form at the bottom of the advert page and ask the owner directly. Give your email address and a phone number if possible so they can contact you promptly. Most owners also display a phone number in the ‘Contact details’ box. It’s a good idea to chat with them in person so don’t hesitate to call them – please ensure you note any time differences though as an American may not wish to hear from you at 3am their time!
If a owner has not replied to your email within three to five days then look for a phone number in the ‘Contact details’ box on their advert page and try calling them. It is also worth checking that the email address which you supplied to them was correct and send a second message if it was not. Check the junk folder of your email too – just in case something has got caught in there. If you still get no response, we would then suggest looking for other properties on the website.

Unable to contact a owner

WWhether you have booked or are simply enquiring about a , you have to give some time to the owner to send a reply or contact you. We advise to give the owners at least 5 working days or a calendar week to answer your query.
Vacation Rentals Properties owners generally operate letting of their in addition to their usual day job and family lives, and as such you will need to allow them some extra time to get back to you. So when you try to telephone a owner or send him an email he may not be able to answer your call during the day if he is at work, or may take a few extra days to answer your email if he is away on holidays. Make sure you call them keeping time differences in mind, so that you don’t wake them in the middle of the night. It is also worth checking that the email address which you supplied to them is correct. It is also worth checking the junk folder of your email in case something has got caught in there. If you still get no response, we would then suggest looking for other properties on the website.
If you want to get more specific information before you travel, we would advise you to contact the owner with plenty of time before your travel dates to be able to get all the required information. You can find the owners contact information at the advert page in the ‘contact details' box, or send an email directly through the enquiry form.
On the website of Vacation Rentals Properties, we generally post limited contact details that you need to contact a owner or manager. We cannot give you personal details of an account or person due to data protection, therefore we would advise you to request full contact details of the owner at the time of booking the .

Retrieving your security deposit

Read the booking contract carefully for any present or future references, the contract should define a duration in which security deposits will be returned. If that period has expired or you are unsure as to when you can expect to get the security deposit, contact the advertiser directly.
If for any reason the advertiser will not release your security deposit or if he/she will keep some part of it, he/she will provide photographic evidence of the damages you with a copy of the bill for repair or replacement of the damaged item(s).
Vacation Rentals Properties is not in any way involved in the deposit process, it means that you have to contact the advertiser directly with any questions over the return of your security deposit. If you have problems securing the return of your deposit via the advertiser, we would advise you to seek further assistance.

Contacting someone about your vacation

If you have questions about your vacation let before, during or after your vacation? Please contact the owner of the you have booked to stay in.
You can send them a message by sending an enquiry through the contact form at the bottom of the advert. Most of our owners provide a phone number in this section. We suggest you try to call them too, just in case they're away on vacation or unable to read their emails.
If you've already contacted the owner, ask for any other phone numbers of email addresses they may be using. Unfortunately we're unable to help with any queries about individual properties as we don't own or manage any of the lets on the website.

About the Vacation Rentals Properties website

Vacation Rentals Properties is a classified advertising website. We advertise Vacation Rentals Properties for short term rental all over the world. The adverts on the website are created and managed by individual owners, just like eBay or Auto Trader. Vacation Rentals Properties is an online accommodation search facility for vacation makers. We do not therefore have a separate brochure. Information about properties that we advertise and procedure to contact the vacation rental owners are covered in detail on our website.
All the owners are private Vacation Rentals Properties owners, managers or lettings agents. All enquiries you make through our website will be sent directly to the owner, manager or agent and your booking is with them, not with Vacation Rentals Properties.
All the transactions for booking will be done with a third party therefore we advise you to take care and diligence when paying for the accommodation and to please ensure that your get answers of all the questions before you make payment. Just as you would if you were buying a product through eBay.

Checking availability

Most of the adverts have an Availability Calendar that displays ’s availability. In order to view the calendar, scroll down and see the calendar’s section at the middle of the advert. Any dates marked in grey are available, those in red are booked. You can also check if a is booked during the morning time or evening time. It is always good to check the calendar before contacting the owner if your dates are limited and you didn't specify dates in your original search. It also helps the owner if you include your dates when you send your enquiry.

Unable to find a particular advert

As an advertising service we remove adverts from the website for a number of reasons. Most often this will be at the owner's request because the is fully booked, or because they have decided that they will not rent it out beyond the present season. We may also remove adverts whilst we await an overdue subscription payment for the advertising. If you cannot find the you have booked on the website, we would advise you contact the owner directly and they should be able to reassure you as to why the advert has been removed.

Finding more about the area and location of the

On the map you will be able to see the actual location of every (indicated by a house symbol). You will also be able to see local attractions (indicated by a star symbol) and local restaurants (indicated by the cutlery symbol). You can switch the icons on or off by clicking on the tick box which are to the left of the map.
In order to see the reviews, rating or address of an attraction or restaurant, you can click on the consequent symbol and a small pop up window will appear. You will get more information by clicking on the name which is in blue underlined text.

Making a booking

The great thing about our website is that you book homes directly with the owner. When you see a you are interested in or put several onto your list, you can email the owners directly. Fill in the contact form at the bottom of the advert and wherever possible give details about your preferred dates, group size and special requirements, and alternative contact phone number or e-mail. From then on you can correspond directly with them. We do not intervene in the booking procedure. It's a personal and flexible way of finding the best for your vacation!

Paying for your booking

Once you have agreed dates, prices and answered all your questions you confirm the booking with the owner.
We always encourage all owners to follow the standard procedure of sending a booking contract with the agreed dates and price to renters. Renters can pay the booking or security deposited (if applicable) after they sign the contract. Required booking details vary from owner to owner however most will ask for the booking deposit to confirm the booking with the balance of payment to follow closer to the vacation. You may also be asked for a refundable security deposit to cover any breakages or damages.
Vacation Rentals Properties does not intervene in the payment or booking procedures. Once you are in touch with a owner you should agree the booking and rental conditions between you.

Security deposits

We suggest all owners to ask for a security deposit with every booking as this is the simplest way to cover unexpected costs that they may incur as a result of your stay. If you lose keys, or if you accidentally break a lamp or garden chair, the easy solution is for the owner to use the security deposit to cover this expense and refund the rest of the security deposit to you as appropriate. Details of the security deposit (payment, conditions and refund) should be laid out in the booking contract.
You should expect to be asked for a booking deposit (to secure your booking), a security deposit (as above) and a final payment (usually about 8 weeks prior to the vacation starting).

Protecting your vacation

You should be aware that you are not automatically protected against loss of expenditure when booking flights and accommodation independently should, for example, your airline goes out of business or your accommodation not meets your requirements.
As vacationrentalsproperties.com is an advertising portal and not an agent engaged in the vacation transaction, it is not a member of any travel organizations and therefore offers no protection against the Vacation rental booking you make.
We advise you to read the small print of your travel insurance policy carefully or find an insurance provider that will cover you against such occurrences. Moreover please ensure that you get a booking contract for the Vacation rental so you will know about your rights and those of the person advertising the .

Cancelling a booking

If you have to cancel your Vacation for any reason, please contact the owner directly. As this is the person with whom you made the booking. Vacation Rentals Properties does not take part in the booking process; the cancellation has to be negotiated between you and the owner. When making your booking you should insist on a booking contract that specifies what will happen in the case of a cancellation.

Getting to the and booking arrangements

Speak to the owner as they usually are the best person to give you all the travel advice you need, from low cost airfares to driving directions.
The booking is made directly with the owner; all arrangements for directions and key exchange are handled directly between you and the owner/manager. Contact them directly by phone or email to clarify arrangements if they are at all unclear.

Review scores

We highly recommend you to read the reviews for the that you search on our website. When choosing the right Vacation rental , it is always a good idea to see whether the advert has positive reviews by visitors. It will give you an indication if it is the right for you to book. The overall Vacation Rentals Properties traveler rating is a pure average of all of the reviews shown on the advert.

Giving feedback about your stay

If you want to give your feedback about the stay at a home, leave a review on the advert. Leaving a review is a great way of sharing your experience with other travelers.
Leave a review for a home on our website by clicking on the tab ‘Write a Review’ at the bottom of its advert. More details about reviews are listed below.

Problem with your accomodation

If you experience any problem after you arrive at the then please contact the owner/manager immediately. Some owners provide a phone number for their local contact or a manager to their guests so they can call in case of problems. Advise an owner of any problems you have as soon as you can to enable them to resolve the issue for you.

Complaint about your stay

If you experience a problem with the or your Vacation experience failed to meet your expectations, contact the owner immediately. The sooner you raise your concerns the sooner they can be resolved. Do not leave it until you get home unless you absolutely cannot contact the owner. We would advise you to refer to your booking contract as guidance which should outline all the terms and conditions of the booking.
As an advertising website we do not take part in the booking process. Vacation Rentals Properties cannot get involved in matters that occurred during your stay. We ask owners and holidaymakers to correspond directly with each other in order to come to a resolution.

About reviews

You can rate and review a Vacation rental that you've stayed in to share your experience with other travelers. It's also a good way of telling the owner whether you enjoyed your stay and any improvements they can make.
Your review will appear on the home's advert on our website. Many of our adverts are also listed on the Vacation Rentals Properties network. If you review a home that is on the network, it will also appear on the listing on Vacation Rentals Properties.
Our reviews are powered by Vacation Rentals Properties. They will check and approve any review that you post.

Posting a review

You can leave a review for any home advertised on Vacation Rentals Properties that you have stayed in, whether you're the person who booked the home with the owner or one of the other guests in the party.
Sometimes, a owner might ask you to write a review of their by sending you an email containing a link to their advert. You can simply click on the link from the email to go ahead and write the review. You can also write a review by seeking out the advert yourself, either by its location or 'home number'. If you no longer have the home number to hand, check the email we would have sent you after you made your enquiry about that home through Vacation Rentals Properties. You could even ask the owner directly to provide their home number if you still have their contact details. Once you've found the correct advert, click on 'write a review' at the top of the page. You'll then be taken to the review form (on Vacation Rentals Properties) for that home at which point you will need to :

• Complete all of the selections marked with a red asterisk and click on submit
• If you're not already a Vacation Rentals Properties member, you will be asked to join so that Vacation Rentals Properties can contact you if necessary
• You should then receive an email acknowledgement from Vacation Rentals Properties so you know that your review was submitted correctly

Your review won't go live immediately. Vacation Rentals Properties needs to check the reviews to make sure they meet the posting guidelines which can take a few weeks. The owner of the home will also need to first confirm that you stayed at the . You can check the progress of your review by visiting the Help Centre on Vacation Rentals Properties and logging in with the details you gave at the time of writing the review.

I can’t see my review on the website

Your review won't go live immediately. The owner of the home will need to first confirm that you stayed at their .
The owner has five days to confirm your stay. Rest assured that they won't see your review at this stage. If they don't respond within five days your review will still go live on their advert.
Vacation Rentals Properties will also need to check your review to make sure it meets their review guidelines.

Rejected reviews

Reviews can get rejected due to two reasons:

• The owner denied your stay at their home. If you did stay there, you will have an opportunity to resubmit it. You will get an email from Vacation Rentals Properties about this.
• Your review was rejected by Vacation Rentals Properties because it didn't meet their guidelines. You may get an email explaining why it was rejected and you can rewrite and resubmit the review.

Vacation Rentals Properties checks every review and every response to a review that is posted.

We will not approve a review if it :

• Contains personal information such as phone numbers and email addresses
• Uses profanity, threats, accusations or insults
• Advertises or includes a commercial URL

See Vacation Rentals Properties's review guidelines for more details. You can also contact Vacation Rentals Properties directly by visiting the Help Centre using the log in details you provided at the time when you submitted the review.

Responses to your review

The owner has the opportunity to leave a response to any review they receive on their advert.
They may want to do this to say thank you or to explain any issues that were raised.

Editing live reviews

It is not possible to edit a review which has already gone live. If you want to make an alteration to your review, you would need to contact Vacation Rentals Properties directly via the Help Centre using the log in details you provided when you submitted the review. You can ask for the review to be removed so that you can resubmit a new one.

Leaving multiple reviews

You cannot post more than one review the same Vacation so write your review carefully before you submit it. However you can post a new review if you have spent another Vacation in it. You will be able to post a new review as soon as your Vacation will be over and you will be home.
Other guests such as family members or friends, who stayed in the home with you, can also write a review as they may have a different opinion about the house or services.

Leaving an anonymous review

You will have to provide your name so that the owner can confirm that you genuinely stayed at their home. They won't be able to see your review at this point – they will only have your name and your date of stay.
If any owner doesn't have your name, they are can to deny or reject your review. This will slow down the process and could mean that your review will never be posted.

I cannot see the reviews on an advert

If you cannot see the reviews on an advert this is probably because you do not have JavaScript active on your computer.
In order to turn on JavaScript you need to follow instructions based on what type of browser you are using. Here are instructions for Internet Explorer and Firefox.
Select Internet Options on the Tools menu of Internet Explorer and Click on the Security tab. Please ensure that the Internet globe icon is highlighted. Click on the Custom Level button to bring up the security options for the internet browser. Search through the menu for the Active scripting option. Make sure Enable is selected. Click the OK button.
Select Options from the Tools menu of Mozilla Firefox (Windows). Click on the Content tab and check the Enable JavaScript option. Click OK to close this window.
Firefox (Mac) Choose Preferences under menu bar. Select the Content tab and check the Enable JavaScript option. Close this window.
You will be able to see button after you refresh the page.

Overall score

The overall rating for an advert (displayed at the top of the advert 'home page') is a pure average of the scores from the guest’s reviews.

We have an advance payment system for owners which allow the Vacation rental owners to link their Vacation Rentals Properties account to their business and verified PayPal account. This means that, following your enquiry, they are able to send you a quote via email. The quote will contain a link that takes you to a secure page where you can make payment with a credit or debit card, or a PayPal account if you have one. You'll also see a summary of your booking containing the details, the Vacation dates, and a breakdown of the costs, the cancellation policy and a link to the owner's booking contract.

When you receive a quote from an owner, it will specify :

• Arrival date
• Departure date
• Number of nights
• Number of guests
• Rental cost
• Additional costs that might apply such as cleaning or pet fees
• Damage deposit cost
• VAT or sales tax (if applicable)
• Total cost
• The payment terms – whether you need to make one single payment or a deposit followed by a balance
• The cancellation policy
• There will also be a link to PayPal for them to pay for the booking,

Check that you're happy that all of these details are correct, paying careful attention to the booking contract and cancellation policy. When you're ready, click on 'Pay now'. You'll be directed to the secure payment page to see a recap of your booking before making a payment. If you have any questions about your quote, you can contact the owner directly by return email, or using the telephone number on their advert (if displayed).

If you have any questions about the quote, contact the owner directly by clicking on the link: 'Problems? Contact owner'. You could also reply by return email. In addition, if they display a telephone number on their advert, you could contact them by phone.